Securus Technologies has published numerous facility customer comments regarding their use of technology to both prevent and solve crimes. These comments were in the form of emails and formal letters received from officials in the prisons and jails. Letters were also received from the individuals who job it is to solve crimes and increase the safety in the incarceration environment.
The letter that touched me the most involved Securus Technologies using technology to get information from the prisons phone system. There was a member of staff that was corrupt and that is scary. They were able to find and arrest him by getting a search warrant by using the phone records. Apparently he had introduced contraband into the system but thanks to Securus he was caught. I feel better knowing justice was served. This specific letter simply wanted to express their thanks and that was nice.
Another communication talked about how the monitoring of information led officials to drug selling, inmate alcohol usage, threats, illegal cell phones and suspicious conversations. I guess I never really though about what happened in prison but it is reassuring to know the situations that occur and being well handled. It amazes me that shots can be fired in a prison or that civilians try to sell prescription drugs.
Securus Technologies uses an LBS software. When this is combined with the resources available to law enforcement agencies it has led to millions of dollars in illegal assets such as money and drugs being recovered. I realize law enforcement has been doing a good job and probably long before there was a Securus Technologies. I do think their job is much easier now because Securus has brought modern technology into the situations that needed to be controlled. I am also certain that many people sleep better at night knowing they are there to help.