Category Archives: Inmate Communication

The Impressive Response To The Technology Of Securus Technologies

Securus Technologies has published numerous facility customer comments regarding their use of technology to both prevent and solve crimes. These comments were in the form of emails and formal letters received from officials in the prisons and jails. Letters were also received from the individuals who job it is to solve crimes and increase the safety in the incarceration environment.


The letter that touched me the most involved Securus Technologies using technology to get information from the prisons phone system. There was a member of staff that was corrupt and that is scary. They were able to find and arrest him by getting a search warrant by using the phone records. Apparently he had introduced contraband into the system but thanks to Securus he was caught. I feel better knowing justice was served. This specific letter simply wanted to express their thanks and that was nice.


Another communication talked about how the monitoring of information led officials to drug selling, inmate alcohol usage, threats, illegal cell phones and suspicious conversations. I guess I never really though about what happened in prison but it is reassuring to know the situations that occur and being well handled. It amazes me that shots can be fired in a prison or that civilians try to sell prescription drugs.


Securus Technologies uses an LBS software. When this is combined with the resources available to law enforcement agencies it has led to millions of dollars in illegal assets such as money and drugs being recovered. I realize law enforcement has been doing a good job and probably long before there was a Securus Technologies. I do think their job is much easier now because Securus has brought modern technology into the situations that needed to be controlled. I am also certain that many people sleep better at night knowing they are there to help.


Securus Leading By Example With BBB Accreditation

The Better Business Bureau is the sheriff of capitalism. They are the ones that enforce the law of public opinion upon unethical companies. You can try it for yourself. The next time that you are treated poorly by a company just threatened to contact the Better Business Bureau. The owner of the company or the manager will probably try to prevent you from walking out the door at that moment. They will do anything to get back into your good graces.

But did you know that the Better Business Bureau can also exalt companies? It is not just a resource for complaints about bad companies. Just look at what the company Securus Technologies did recently. Watch this video on Youtube.

Securus Tech is a telecommunications mega giant. They have 1.2 million customers and every single one of those customers is locked up in a prison or jail. They get government contracts to be the only provider of telephone services to those particular facilities. They have no competition for those 1.2 million customers and that means they can treat them however they like. But they want the world to know that they are a good company powered by values.

So Securus went ahead and volunteered for the Better Business Bureau’s accreditation. The BBB only accredits companies that show great integrity, a commitment to honesty, trustworthiness, transparency, a commitment to customer privacy, and a history of honoring promises. And as described above, this company does not need to go out of its way to show the world just how ethically it runs its business.

This should vault the company to the top of the industry. There is competition for those contracts and governments should be wary of who they give those contracts to. It seems that some of these other telecommunications companies do not treat their customers as kindly.

Reliable Communications Provided by Securus Technologies

Securus Technologies provides leading technological solutions in the justice system. It has been declared that they have deployed tens of thousands of state of the art intelligent communication devices around the United States and Mexico. It is stated that the company has the intention of making the criminal and civil justice system better and safer for everyone involved. Securus Technologies have even gone as far as to facilitate inmate education with their technological communication capabilities. This is a result of the fact that the justice system is growing towards finding beneficial ways to impact the rest of society. This includes the fair and developmental integration and treatment of inmates in a variety of locations. Securus is attempting to evolve with the progressive advanced technology landscape in order to provide the best services possible. 

Securus Technologies is known for providing intelligent devices. These include a wide array of sophisticated and secure communication technologies. Tablets designed for inmates come with a variety of practical uses. Another example of a provided practical means of communication and enrichment is the video visitation kiosk. This allows great face to face engagement through advanced technology. For inmate’s loved ones to access the technology, they simply need to download the app from either the App Store of from Google Play and connect it to Securus’ service to schedule a visit.

The “S-Phones” are provided with the added benefit of granting reliable inmate communication as well. Securus Technologies has a primary focus on ethics and integrity. As a result, the standard for their products is set very high in order to uphold these values. This is strongly apparent when utilizing what they have to offer. These devices and services provided by Securus come with a high level of security and reliability (BBB proven). For more information, visit: